Our work - 26/11/2020

A royal relocation challenge

Our relocation team were instructed to relocate tenants of a flat block in London damaged by fire

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The Challenge

  • We received instructions to assist with a number of lessees affected by a fire in a part built block of flats.
  • This was a huge challenge as Prince was playing at the O2 at the time and hotel allocation was scarce. 

Our Solution

  • We immediately relocated the tenants into hotels in the area luckily within walking distance of the block. 
  • We set up communication links with the brokers/adjusters and property management company and created a communication network for the tenants so that they could be contacted about the progress at the property.
  • The lessees were found long-term accommodation and funding facilities were set up for parking/laundry/taxis etc.
  • When the refurbishment works had been completed A3Countrywide arranged for the phased return of the lessees along with their personal effects from let properties and storage.

The Results

  • We were praised by the client, stating that this was the first exercise like this where the company had not been subjected to a mountain of claims. 

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