Welcome to LSH
New to LSH? You're in the right place! To help you settle in, this website provides a brief overview of the firm, along with key documents and info on getting started.
First off, a bit about the company...
WHAT DO WE DO?
In short, we help commercial property owners, investors and occupiers minimise costs, maximise returns and unlock hidden value. We partner an A-Z of household names across every imaginable sector, both public and private.
WHAT MAKES US DIFFERENT?
Over the years, we've built our regional network to give us an unrivalled understanding of our market. This combination of geographic coverage and specialist activity gives us a depth of knowledge that is second to none.
It's a power tool, one that allows us to advise our clients in how to outperform their objectives. And we're making it even more powerful by abandoning the traditional way of doing things in favour of innovative tools and emerging technology platforms.
This is what makes us the most knowledgeable consultants in the market.
The low down
We are on a mission to create the UK & Ireland’s most progressive and forward thinking commercial property consultancy.
Heard this elsewhere before, well think again! At LSH we genuinely want everyone to think beyond the obvious, to have the freedom to make a real difference, and not to follow onerous and bureaucratic tick box procedures. We want to wow our clients, and deliver results that go above and beyond expectations. The only way to do this is to think laterally, and overcome challenges with new and fresh solutions.
As a result, our culture is positively charged. All staff are empowered to drive their own careers with autonomy. That doesn’t mean you are alone and left to your own devices. Far from it! We have a large support network for you to lean on for expert advice and guidance. We are a friendly, diverse and down-to-earth bunch from a wide range of different backgrounds who enjoy helping each other out.
From day 1, you will be treated as an equal member of the team. There is no room for sitting in the corner twiddling your thumbs - you’ll be involved in real instructions from our diverse and varied client base.
It is vital that within your first few days and weeks at LSH you are shown the ropes in terms of your new office environment, computer systems and general office/team/business processes.
Most of this will happen within your immediate team environment and it is the responsibility of your line manager to ensure you are brought up to speed in order to make your on-boarding experience as smooth as possible.
This should include (but is not limited to) the following:
- A walk round of your new office environment to show you where the facilities are and emergency exits
- Explanation of the emergency evacuation procedures
- Introduction to your team and other key members of staff
- Coaching on how to use office equipment e.g. tablets, laptops, phones, copiers etc and login instructions
- Coaching on how to use applicable systems and business applications
- Coaching on key business/office/team procedures e.g. sickness reporting
- Receiving emails with logins to CoreHR, MyTraining, LSH Rewards etc and coaching on how to use.
- Completion of the MyTraining online compliance, health & safety training modules
- These should all be provided as a matter of course, but if not please speak to your line manager or HR.
Once a quarter we run a national corporate induction day for all new employees. This takes place in our London Office (UK House) and is an excellent opportunity to hear from our CEO, Ezra Nahome and his team about the business and their ambitions for LSH.
New employees will automatically receive an invitation to attend the next induction day. If you are unable to make the date you will be invited to attend the next one. We know company inductions can be a dull and dreary affair, so we created something a little different. This is an induction day like no other and we’re confident you will enjoy it so please make every effort to attend.
Our employees are our most important asset so it’s vital that we are able to offer a wide range of learning opportunities to support your personal and professional development.
Each year we run a programme of courses which are open to all LSH employees. These typically take place between the London, Birmingham and Manchester offices with courses running each month bar August. The courses are aimed at developing core business skills and cover topics such as presenting, business writing, networking and time management. All these courses can viewed on the training calendar available via the HR Pages on our intranet (Flash) or you can use CoreHR to search for and book onto a particular course.
For any training needs not covered on the elective programme, employees, managers and teams are encouraged to speak to the HR team who can investigate setting up any niche or bespoke training requests.
Each year we run accelerated learning programmes for our top performers as identified and nominated across the business by our managers. We currently run 3 talent streams each targeted at a different experience level.
PROFESSIONAL QUALIFICATIONS AND STUDY SPONSORSHIP
Sponsorship may be available should you wish to study for any relevant professional qualifications. Subject to a learning agreement the company will either partially or fully sponsor your course fees.
Our graduate scheme offers a two-year programme of structured training and practical experience to prepare them for passing their Assessment of Professional Competence (APC) and qualifying as a Charted Surveyor with the RICS. The training is split into two years which focuses on developing professional skills in Year 1 and then technical knowledge in Year 2. Graduates in our larger offices will complete a rotation, providing them with practical experience in different service lines. Our APC pass rate is consistently well above the national average, making a LSH a great place to begin a career in surveying.
CONTINUAL PROFESSIONAL DEVELOPMENT (CPD)
In addition to training the company/offices organise CPD events from time to time and employees are encouraged to attend all relevant internal and external CPD events to ensure they are kept up to date with all the latest industry news and developments. Employees who are members of any professional body such as the RICS are required to complete so many hours of CPD per year.
COMPLIANCE/HEALTH & SAFETY E-LEARNING
As a new employee you will be required to complete a series of mandatory online training modules within your first few weeks. These modules cover a wide range of compliance and health & safety related topics from fire safety to anti-money laundering. When you start you will receive an email with your login details and a link to the MyTraining portal. We recommend you complete these as soon as possible before your diary starts to fill up. They are very straightforward to complete and require you to read through the text and then complete a short test at the end. Some of the modules require re-testing on either a 12 or 24 month cycle from your employment start date. You will receive email notifications each time you are required to complete a module and you must complete them within the allotted time.
In addition on this page you will have access to a number of key employee documents including:
Codes of Conduct and Ethical standards Policy
What is ED&I?
Equal Opportunities Policy
Dignity at Work Policy
Money Laundering Obligations
DEVELOPING OUR PEOPLE
SUPPORTING OUR PEOPLE
Flexible Working Policy
Shared Parental Leave
Jury Service, Public Duties and Personal Appointments
REWARDING & RECOGNISING
Bonus Scheme Rules
Sickness Absence Policy
Service Award Scheme
YOUR SAFETY & SECURITY
Health & Safety Policy
Working on client site
Alcohol & Drugs policy
No Smoking Policy
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